Company Profile

RadiFi Credit Union

Company Overview

WELCOME TO RADIFI, FORMERLY KNOWN AS JAXFCU
We’re still the same credit union that’s been known and trusted by the community for over 80 years — just with a new name and a few rad changes, including our mission: To empower our members to live vibrantly through our care and guidance.

Our biggest point of pride at RadiFi Credit Union is being able to not only say we are an organization that values being people who help people – we show it too.

Since 1935, we’ve helped countless members accomplish their dreams and discover new ones through consistently low loan rates, credit and debt counseling, planning for the future, and more.

As we grow, our people helping people objective only continues to expand, as we as a not-for-profit turn our earnings into new and greater opportunities for all our members. Whether it’s through a loan, a credit card, or just a savings account, we strive to improve member lives and financial wellness every day and in every way we can. Because even the biggest waves start small.

Company History

What began as a small credit union serving federal employees in 1935, when loans were made on good faith and a handshake, is today a full service financial institution.

Benefits

Paid Holidays
Tuition Reimbursement
Employee Assistance Program (EAP)
Wellness Program
Life & Accidental Death and Dismemberment Insurance
Additional Supplemental AFLAC policies are available

Positions Available
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  • 14 days ago

    Member Engagement Center Service Manager

    RadiFi Credit Union - Jacksonville, FL, United States
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    RadiFi Credit Union is seeking a Member Engagement Center Service Manager to be responsible for leading and managing the overall service delivery and operational effectiveness of the credit union's contact center service department. This role ensures that members receive timely, accurate, and courteous support through multiple service channels, including phone, live chat, and secure messaging. The Member Engagement Center Service Manager oversees daily team operations, drives service standards, ...

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  • 14 days ago

    Member Engagement Center Service Representative

    RadiFi Credit Union - Jacksonville, FL, United States
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    RadiFi Credit Union (formerly Jax Federal Credit Union) is seeking a Member Engagement Center Service Representative to be a contributing member of a full-service Member Engagement Center, serving as the primary resource for a wide range of service related needs and redirection of calls. This includes performing teller transactions, member services, answering and re-directing phone calls to requested areas, assisting members with digital banking and bill pay, as well as identifying member needs ...

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  • 14 days ago

    Deposit & Payment Ops Specialist

    RadiFi Credit Union - FL, United States
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    RadiFi Credit Union is seeking a Deposit Payment Operations Specialist to work collaboratively to ensure the smooth day-to-day operations in the deposit operations area. Provide support to branch operations for deposit and payment related products and service via phone, email, fax and online. Handle daily Deposit Payment Operations tasks. Work problem resolutions for Deposit Payment Operations ensuring compliance with Credit Union policies, procedures, and all federal and state regulations. ...

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  • 14 days ago

    MEC Sales Manager

    RadiFi Credit Union - FL, United States
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    RadiFi Credit Union is seeking a Member Engagement Center Sales Manager is responsible for leading and managing the consumer loan sales team. This role focuses on driving loan production through effective sales strategies, coaching originators, and ensuring high levels of member service. The Sales Manager oversees the origination of consumer loans and junior liens, and ensures the successful promotion and sale of ancillary loan products including GAP, credit life/disability insurance, and vehicle ...

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  • 14 days ago

    Member Success Advocate I (Float)

    RadiFi Credit Union - FL, United States
    1. Save

    RadiFi Credit Union (formerly Jax Federal Credit Union) is seeking a Member Success Advocate to serve as a resource within the branch network for new and existing member accounts, along with teller transaction needs. Maintains extensive knowledge of all products and services to promote, refer and cross sell through a consultative needs-based approach. Perform a broad variety of member service and account opening processes. Follows member service procedures and standards to ensure consistency ...

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  • 14 days ago

    Member Success Advocate I

    RadiFi Credit Union - FL, United States
    1. Save

    RadiFi Credit Union is seeking a Member Success Advocates to serve as resources within the branch network for new and existing member accounts, along with teller transaction needs. Maintains extensive knowledge of all products and services to promote, refer and cross sell through a consultative needs-based approach. Perform a broad variety of member service and account opening processes. Follows member service procedures and standards to ensure consistency and the highest quality service is ...

    See full job description